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Impex Stone Tile is a leading provider of high-quality tiles and offers countertop fabrication and installation services. We provide a wide range of products, including porcelain , mosaics , marble, granite, limestone, travertine, and more, suitable for various residential and commercial applications.
Our showroom and warehouse are conveniently located at 180 Caldari Road, Unit #2, Concord, ON L4K 4L1. Feel free to visit us during our business hours to explore our products in person.
You can reach us via phone at 1-800-336-3545 or by email at:
General inquiries: [email protected]
Sales inquiries: [email protected]
Additionally, you can use the contact form on our website for inquiries.
We offer a diverse selection of natural stone, including marble, granite, limestone, travertine, and more. Each type comes in various colors and finishes to suit your design preferences.
Yes, we provide samples to help you make informed decisions. Contact our customer service to request samples of specific products.
Absolutely! We offer customization services to meet your unique project requirements, including countertop fabrication. Please contact us with your specifications, and we will assist you in creating a custom order.
Yes, in addition to our extensive range of tiles, we offer professional countertop fabrication and installation services. Our experienced team ensures precision and quality for a seamless integration into your space.
You can place an order directly through our showroom or by sending an email to [email protected] . If you need assistance, feel free to contact our sales team @ 905-660-9191 x2231.
We accept major credit cards, including Visa, MasterCard, American Express. Additionally, we offer other payment options, such as wire transfers; please contact us for more information.
We strive to process and ship orders promptly within 1-2 business days. Shipping times may vary based on your location and order size.
While we do not offer installation services, we can recommend professional installers and contractors in your area who are experienced with our products.
Our business hours are as follows:
Monday: 8 a.m.–5 p.m.
Tuesday: 8 a.m.–5 p.m.
Wednesday: 8 a.m.–5 p.m.
Thursday: 8 a.m.–7 p.m.
Friday: 8 a.m.–5 p.m.
Saturday: 10 a.m.–5 p.m.
Sunday: Closed
Feel free to visit our showroom during these hours, and our team will be happy to assist you.
Our return policy includes a minimum 20% restocking charge for all returns and exchanges. Returns are accepted within 30 days for unopened boxes. The restocking charge will vary on custom orders. Please note that any shortages and damages must be marked on the delivery slip beforehand.
If you believe you are eligible for a refund, please contact our customer service team with your order details. We will guide you through the refund process.